Support

Write to heliospace@name.org.ua. It helps to add your account name (Settings → Account and cloud), your device and system version, and what happened. We usually answer within a few days.

Common questions

How do I move my game to another device?

On the old device: Settings → Account and cloud → Link an email. On the new one: Settings → Account and cloud → Sign in, with the same email and password. If both devices have progress, the game asks which save to keep.

I lost my device

If you linked an email, sign in on the new device and your cloud save comes back. A guest account without an email lives only on its device.

How do I start over?

Settings → Reset progress. To remove the online account too, see account deletion.

Last updated: 29 September 2026